Thursday, February 1, 2007

January 22, 2007

I'm on and off the phone with a variety of people
at Comcast. It's a convoluted mess trying to
find somebody to help resolve the situation.
I didn't realize they were this difficult to
deal with. At lunch I search the internet
at work and learn just how difficult Comcast is.
I hadn't realized just how bad their
customer service was.

I save a few links of interest to my hard drive
for later printing. I'm amazed to learn this problem
has been going on for years. I also notice Comcast
has changed their advertisement and removed after
we signed up the statement
"Unlimited use for a flat monthly fee". They still
need to educate their customer service. Apparently
they still don't know this. I gladly educated
a few along the way.

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