Wednesday, July 11, 2007

July 11, 2007

Today I'll be attending a Community Council meeting to discuss plans to bring Utopia to the masses. No, not here in West Jordan (though I'm still talking to people about it). I'm visiting White City today (they are just south of Sandy). It should be interesting to hear the arguments, pro and con. I'll update the blog if anything of interest. You never know. Basically I'm there to lend my support for expanding Utopia (now that the legislation has expired).

I never would have done something like this a year ago. It's amazing how poor customer service can get someone really motivated. Speaking of which, a recent post from autoguy mentioned Comcast is working with customers when bandwidth issues arise.

Comcast has issued an official response claiming they will try and work with their customers regarding this very issue. Not so in my case, regardless of the extensive effort I made to work with them. They threatened me with a 12 month suspension of services.

If anyone has seen such a response could you please email the link to me? I'd like to examine whether it's an improvement or just CYA. Also, I strongly recommend that anyone receiving "The Call" begin moving email's and your address book over to something like gmail. So far people are usually terminated regardless of what they do within 30 days. At least that's what I've gathered in speaking with former Comcast HSI customers.

I recently came across Very well kept and up to date site discussing Utopia, Internet and other items along that route. Might be something of interest to check out.

One more note. There are only 4 more days left to comment to the FCC regarding Net Neutrality. Take a few minutes and let them know your thoughts. Also check out this cool YouTube video about the internet and Net Neutrality.