Wednesday, August 15, 2007

August 15, 2007

Apparently companies such as Comcast terminating their customers accounts is a bigger issue than I had realized. This last month I've had a couple of unsolicited interviews with reporters for a couple of magazines about my experience. They were also very interested in speaking with anyone who had similar experiences. I gladly passed along contact information I had permission to give out. Hopefully those worked out for everyone. I'll admit, I felt kinda silly when asked for a photo shoot by one magazine. I guess I asked for it when I began speaking out. It's not me as I've never been comfortable with public speaking.

When the articles pop up I'll post the links here if they are available online. Speaking of which, I received this from Google Alerts just a while ago. No I didn't interview with them... I think :-) Basically the article talks about more and more cable companies running into the lack of bandwidth issue. It's a good article. I highly recommend reading it.

The last section of the article had a link to IPTV. I'm wondering if this is part of the reason Comcast selected me for their ex-customer club. I was getting into this a little before they cut me off. IPTV is sweet and IMO something Cable companies need to fear if bandwidth is an issue.. More products are coming out which use IPTV. It's only getting worse not better. In fact with my VERY high interest in MythTV, I can see fun products such as Myth causing some to panic and over react (Note to Brian Roberts: Get your people Customer Service training. They could use some).

One more note. I've had some people say America's Internet is totally awesome compared to the rest of the world. That may be true in some very isolated parts of the country. In general however we've a lot of catching up to do. Countries such as Japan and Korea beat us when it comes to average Internet speeds. An average of 4.8 vs. 61 Mps is pretty sad IMHO.

The last paragraph says it all.

The sad truth is that broadband connections of any speed can still be hard to come by in some parts of the country. The US consistently ranks relatively low in comparison with the rest of the world in both broadband availability and speeds. We also consistently pay more for our slower connections than those in other countries. As long as the government continues to make decisions that seem to work against consumers in this area—for example, not requiring cable and DSL providers to share their lines—Americans will continue to be stuck with subpar broadband speeds and prices.

I think it's time for me to speak before our City Council again. They might want to learn how far behind we are. Only projects such as FioS or Utopia will catch us up in a timely fashion.

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