March 8, 2007

It looks like Comcast came over this past weekend and disconnected the Cable TV. A flyer was left on my door to notify us. Oh and it was dated 3/1/2007. I guess they got the hint that I was serious. Still no word if they will charge us till March 13th and give us a credit. The way these guys have treated us I wouldn't be surprised to see a bill. I'll post a scan of the flyer soon and any future bills I receive (I said I keep everything didn't I ::grinz::).

Here's something else of amusement. This last week I've received 3 phone calls from Comcast Customer Service asking if I'd like to take a survey of my satisfaction with Comcast after our last phone call. I said sure. They asked how I would rate them, blah blah blah.

Got to a question about how do I like my Comcast service. I said "Great, we disconnected you guys a week ago and it's awesome to be a Comcast free house!". She asked what we are doing for service now. I said "We went to one of your competitors and are much happier thanks". She said "oh, well have a good day" then hung up after that :-)

The last call was around 6:30 last night and lasted a few minutes. At least they are calling me less these days. We've received several calls already but at least they are slowing down now.

I've asked Comcast several times over the last two months to be put on a DNC list but I guess they don't honor it. I think I'll start recording my conversations with them and post them here for fun. We've been thinking about creating several YouTube videos. We'll see. I've learned Utah has no notification requirement. So I'm kinda hoping they call again. I could really have fun with this.

When I picked up the Comcast flyer on my door I noticed something else. A flyer from Qwest advertising DSL is now available in our area and a number to call. I'm encouraging everyone in my neighborhood to "Hang up on Comcast" and go DSL. Already many have asked about my experience with Comcast and have stated they are switching. Customer Service means more to people than the fake "unlimited use for a flat monthly fee" advertisement.