Thursday, October 25, 2007

October 25, 2007

I had the opportunity to attend the meeting at the State Capital today discussing Utopia and it's future. Needless to say I left the meeting and was disappointed with what I was hearing. For blow by blow you can read about it in Freeutopia.org and comment here or there. Jesse did a great job in documenting it with a more complete summary I understand to come soon. I understand the minutes and audio will be available soon.

What I don't understand is why the same questions keep coming up over and over again. I mean after reading the minutes from prior meetings, why are the same questions asked? I was thinking perhaps Senator Stephenson was expecting a different answer to the questions. Sorry but I don't get it.

Now here is the amusing part. You WANT to be sitting before reading this. Oh and don't drink a beverage... You'll be sorry if you do :-)

Through the entire 5 hours sitting there, the Chairman (Senator Stephenson) in going through the agenda would bring up the agenda item, there would be a discussion then he would ask for committee comment then ask if there was public comment. Over and over through all 5 agenda items.

Utopia was item number five, just after lunch. So he brings the meeting to order with his gavel, calls Mr. Shaw and Roger Tew of Utopia, talks at length about the same items from last month's discussion, asks for comment then closes the meeting after a brief discussion among the committee members when they can meet again. I was stunned. I missed my opportunity to speak in committee?

Yeah, I thought you might find that amusing. Oh and no, I didn't just leave. Are you kidding? I had the chance to speak with Senator Goodfellow and Senator Niederhauser. I also spoke for nearly an hour with Representative Craig A. Frank.

While we didn't see eye to eye on the issue of Utopia, I believe he understood Comcast terminating Internet accounts without ANY way to either resolve the issue or any guidelines on what is acceptable use was inappropriate and unprofessional. No, he didn't say that and yes, I'm stating what I understood from the conversation.

He did say he was very concerned about Utopia folding in the future and the cities getting stuck with running a socialized internet service. He used the term "socialized" often here but before anyone get's upset just think about it. He's right! Under that scenario that's exactly what would happen. iProvo, remember that? If not google it. We've talked about it ad nausem so no need to rehash it.

He also mentioned that many of these countries installing fiber infrastructures are also socialistic countries. Again, I can't fault him here. Japan I didn't realize was not a democracy. Yeah, I had presumed forever they were but I was wrong. Very wrong (Yeah, I admit it when that happens). Japan is a Constitutional Monarchy. So not a Democracy. Most European countries are also not Democracies. Yeah I know, some are close but there are differences how they work.

I've talked about Australia and learned they are close. They are a Parliamentary democracy. Like the United Kingdom. Very insightful. I really appreciated speaking with him and realize he has important business to be about. Still, this is an issue I've dug deeply into and he was a great help in giving me some additional food for thought.

Do I think Utopia is a bad idea now? No, it's not the "gold vein" going under our houses but I never believed it was perfect either. I did speak with the Mayors of Midvale and Murray (Utopia cities). They were very enthusiastic and were kind enough to give me their insights.. but more on that later.

I still believe Utopia makes sense. I believe there are questions to be answered, just not the same questions answered month after month (I've been reading previous meeting minutes). I also believe we can't ignore what other countries are doing with their Internet Infrastructure. Ok, so they are socialistic and we're not. We also invented the thing and we're finding ourselves more and more unable to compete in the world market with this old copper infrastructure. So what do we do?

A document with several legislative proposals were entertained. Items 1 and 2 were bad. There was a discussion about Utopia having an unfair advantage over private companies but I believe these items basically give these private companies a strong advantage (remember, they are already monopolies or duopolies if you are lucky).

#1 Prohibits new non pledging members from joining Utopia. This means if you don't put any money up (such as a bond) then you can't join. A non pledging city basically says Utopia has to put up the cash as the city won't. Not unusual since that's exactly what private companies do... right? Of course I'm not taking about the tax incentives private companies like this normally receive from Government. It's how municipalities encourage companies to come in... I've been reading about it a lot lately online in AP Press.

#2 prohibits adding a new member until the "build out" is complete. HUH??? So basically if I'm reading this right, when all 14 cities are fully built out, then other's can join? How is any of this better than SB.66? Unless I misunderstood which is entirely possible. Are any other companies under such prohibitions? I doubt it.

So that leaves #3 which says (and I prefer this one), Require vote by registered voters to add a new member. There are details to this of course. But it seems if several cities wanted to join Utopia then each city would have to vote on it. I'm under the impression that Representative Frank was in favor of this and I agree. It solves In my opinion two problems.

One, I've had lunch with a few people working for Utopia cities and they have frequently mentioned residents simply didn't know they had Utopia already available. There is a lack of advertising. The city doesn't tell people about it (is this right?), Utopia is admittedly weak with advertising where they are. From personal experience, I've had trouble getting in touch with Utopia reps calling their main number. Only by being a pain in the butt and calling over and over was I able to get in touch with someone which led me to Roger Black and a couple others. This was over a two month period btw. Yeah, like I said, they aren't perfect :-)

Because of a lack of advertising, people were unaware so the lines sit unused. Representative Frank made an excellent point regarding City Council's committing great sums of money to something that could go broke. No I don't believe that's the case. We're running a home business and there are costs to starting up. Don't I know it!

But when there are only a couple people making policy on something that could adversely impact the city, it's something that should go up to a vote. Representative Frank I felt was making it clear he wasn't in favor of socialistic ventures. I believe this makes the most sense. It get's the word out about Utopia, hopefully people will ask questions, get educated so we can make decisions whether this is something wanted or not. If the city doesn't use it, why install the fiber lines? This I can agree with. At least with a vote we'll have a better idea if it will at least have the minimum needed in signing up and eventually achieve profitability.

So it's not pretty but I'm rooting for number 3. After all, we're a Democracy :-)



As a side note, I was sent this article regarding a Congressman telling Comcast to stop messing with Bittorrent. I've suspected this may be why Comcast terminated my Internet as I've used it along with many other services (IPTV, Internet radio, etc...) in the past.

Here is an interesting quote from the article... and yes, I do agree with it. After all, isn't that what other companies do? You use more you pay more? To Comcast I can only say DUH!

Unfortunately for fans of Net neutrality, the congressman said he was not ready to go down this path and instead stressed market-based methods of fixing the problems. Instead of tinkering with packets, the congressman said that in the short term, Comcast should "simply tier their offerings and engage in a pricing structure that allocates more bandwidth to those who pay more, and less to those who pay less."


I would never have started the blog and this would be a non issue.

I also found this comment amusing

Comcast's name is surely to come up in any future discussion of Net neutrality - which has gone from a theoretical "what if companies did this kind of thing" debate to something more akin to "do you want every Internet company to start acting like Comcast?"



And finally one more quote

However, he said "the long-term answer is to deploy more capacity. That is what municipal broadband and other telecom companies are doing. Ultimately, the cable companies will have to deploy fiber to the house."


One way or another it has to happen. Just imagine a world without public roads? Yeah, I know it's hard but think about it. Who built that infrastructure and why?

Then I believe we will come to agree upon why fiber to the home and business is important. It's the economy of the 21st Century that will be affected by our actions, or inaction.

Thursday, October 11, 2007

Oct 11, 2007

Well, seems Japan is leading the way when it comes to Internet speeds and price these days. Either the Internet is important or it's not. And since our visitors are reading this over some Internet provider, it must be important.

Seems John Kerry is spending some time talking to people about this issue. While I personally have not supported him in the past, I'm curious what he plans on doing about it. I've sent him a letter along with other's to encourage our Politicians to pay attention. We're already in 16th place and falling behind awfully fast. I encourage everyone to contact John Kerry and let him know how important the Internet is to you.

So, is Comcast disrupting Bittorrents? Seems the Jury believes so. Personally I had NO problems with the company over four years as a customer. Now they seem to be purposefully causing havok with torrents. That's sad.

I occasionally had the outage which nobody in my neighborhood had complained about (according to Comcast's CSR's). Two years ago I even had to show the Customer Service Rep how to diagnose a problem I noticed with one of their switches. It took him over an hour just to figure out how to submit a ticket to Comcast Internal! I guess I should have charged them for my time after I spotted the problem :-)

BTW, as I suspected, 200 Gigs is the unofficial Comcast bandwidth limit. Personally I don't see how I could have used even half that. Xmission.com has RRDtool running and my reports have been WAY lower. I haven't broken even half of my monthly allotment (100 Gigs a month). I think they simply don't know how to use the new tools they have in place. But that's my guess why they are stepping up terminations.

Bandwidth is becoming such an issue these days. Received this via email and just had to share. iPlayer is going to be a BIG problem in the coming year. Seems ISP's are complaining it's using too much bandwidth. Based on IPTV tech. I see this as a real killer unless we have an Infrastructure that can handle it. Oh and copper was developed in the 1800's. I don't believe it can handle anything close to what fiber can do. Look around the world. Does anyone see countries really investing in copper?

One last note. I noticed they canceled the subcommitte meeting for next monday. The next meeting on October 25th (and possibly the last) falls on another day I'll potentially be out of state... again. I swear somebody has been leaking my schedule out ;-) Yeah that was a joke.

I took this week off to catch up on pulling house wiring and putting up sheet rock (yeah, I have many skills beyond computers ::grinz::). I'm making calls and sending letters out today to keep S.B. 66 dead. I'm sorry but some technologies must die. I'm sure the buggy whip manufacturers were upset when companies started to sell cars in their region. But that's the way it must go.

Friday, September 21, 2007

September 21, 2007

My time is short and so much to do. I'm preparing for a business trip so I won't be easily available for the next week. I'll have limited email access though. Don't know how my wife is going to handle it with 6 kids by herself. I'll have to make it up to her when I get back :-)


As much as I need to go, I wish I could stay. I just learned there is a meeting next Wednesday to discuss Utopia in the State Capital. I understand Comcast and other's will have reps there. I certainly have something that needs saying. So I'm writing letters and contacting as many people as I can to get there if possible and sign up for the Citizen Comment period at the end of the meeting. Speaking of writing, I'm finishing up a few letters to several people including Senator Howard A. Stephenson and Representative Frank, Craig A.

Sen. Howard A. Stephenson is the Senate Chair and Rep. Craig A. Frank is the House Chair.

Here is their contact information.

Utah Howard A. Stephenson (R)
Email 1038 East 13590 South
Draper, Utah 84020 Office (801) 972-8814
Home (801) 576-1022

Write to the following address to make sure he gets any correspondence.

W115 Capitol Complex
Salt Lake City, Utah 84114
801-538-1035


Frank, Craig A.
825 E 1300 N
PLEASANT GROVE, UT 84062
cfrank@utah.gov

But write to this address for Frank

W030 State Capital Complex
Salt Lake City, Utah 84114
801-538-1029


I heard a rumor that SB 66 may be revived. Bad Idea. Why on earth would we want to push a technology invented in the 1800's is beyond me. Especially when fiber's limits are simply not known and we certainly know the limits of copper wires.

Please tell everyone you know to attend or write. I'll be there in spirit. If someone could take notes and let me know how it turned out I'd really appreciate it.

Sunday, September 16, 2007

Sept 16, 2007

Before I dive into the latest, I'd like to ask if anyone from the New York Metro area has been disconnected by Comcast "for using the Internet too much", to please contact me as soon as possible. Or if you know of someone, I would count it a personal favor to contact me. There is a reporter who is interested in speaking to someone locally.

I have several people in the East coast interested with interviewing but they are a little further than the reporter would like. Simply post a comment on the blog with your email or phone number. I will NOT post it and spread your information beyond what you allow. Thanks!


Ok, so what does the Government say Broadband is?

I was stunned to learn the FCC considers anything above 200K to be Broadband. Most countries these days are looking at a minimum of 2 Megs before something can be called that. My guess is they don't understand this was Broadband when everyone had 2400 baud modems or slower.

Several people I've spoken with the last couple weeks suggested Broadband isn't important. That the US has all it needs and then some. I don't agree. In fact other states (such as Ohio) have signed initiatives to build a fiber infrastructure and countries are getting the jump on us. Australia for instance is looking to build an Infrastructure which 99% will have Broadband within two years! From the Australia article:

The joint venture, known as OPEL, would contribute a further 900 million US dollars to provide broadband of at least 12 megabits per second by June 2009.

"What we have announced today is a plan that will deliver to 99 percent of the Australian population very fast and affordable broadband in just two years' time," Howard said.

An expert group will also develop a bidding process for the building of a fibre-to-the-node (FTTN) broadband network, funded solely by private companies, in major cities.


And in Ohio, they seek to save money and build an affordable system available to everyone:

The order directs state agencies to use the Broadband Ohio Network rather than the patchwork of public and private networks agencies presently use, allowing the state to realize cost savings and efficiencies.

“By fully utilizing our state broadband network we will be making efficient, responsible use of our public dollars,” Strickland said.


I wish them well.

One more note, looks like Farmington City Council may not be moving forward soon with Utopia. At least those are the rumblings I'm hearing. I hope in their September 18th meeting they will at least investigate it before making any decisions.

The decision to move from pledging to non-pledging was motivated by risk tolerance; the council just doesn't feel comfortable with being on the hook in the rare instance that UTOPIA can't make the bond payments.


I haven't heard of any cities complaining about money being an issue. Only iProvo is cited as an example of what not to do. Fortunately, iProvo is not Utopia. I've been told they sublease Utopia lines and it's a service the city provides to residents. Utopia doesn't provide services, only the lines. A big difference there.

Personally, I've thought about my future home purchases. It's very unlikely I would consider a second purchase here in West Jordan unless a change in the climate occurs. In purchasing a second home, I'm looking only in cities in which Utopia is available or will be. West Jordan is a great city however the same services can be found in other cities as well. Either the Internet is important or it isn't. Can't have it both ways.

Tuesday, September 11, 2007

Sept 11, 2007

I just had to share this with everyone. As I was driving home from work today, I heard a most awesome Clark Howard minute on KSL 102.7 FM. He basically went through the whole issue with Comcast terminating customer accounts for violating their "Invisible Bandwidth" limit. What really amused me was how he reported it, calling the company "Arrogant" and a Monopoly. It felt good to hear his comments. We basically brought this upon ourselves. He then quoted what Japan has for Internet services. Generally about 9 times faster than what we have here in America at a fraction of the cost.

As I understand it, they interviewed people from Atlanta Georgia area several months ago. I don't know who they are but I'm very pleased they came forward with their story.

If anyone was able to record it please let me know. I'd love a copy of it. If only I wasn't driving :-)

I'm getting contacted by reporters in Europe now. I apologize for not keeping up with my email. Articles are popping up in Germany, Italy and other countries and I've interviewed with several of them. There may be an article from France soon. Thank goodness for the Internet. I know a fair amount of Portuguese, a little Italian (still learning it) and no German, there are free tools available. Simply put your Internet address or text, select how you want it translated, then press the translate button. It's simple and does a fair job of translating.

I hear we're in the Washington Post! Several have posted here or emailed me the link (Thank You!) I unfortunately don't know of anyone in Washington DC who was terminated. If you or someone you know in the area has been terminated by Comcast please let me know. I'd love to send your contact information to them with your permission of course.

I've asked several people in recent conversations to come forward and speak with reporters. More and more are telling me they are afraid of retribution. Don't be afraid. YOU are the customer. The more who come forward and complain of this ill treatment the more power we all have to make a change. Whether it's Comcast to give up it's outrageous abuse policies or replace them with a national infrastructure as was pushed in the 90's by Clinton and Gore (NII). Comcast has already terminated services. They can't legally do anything more. It's done. Many have already come forward and even posted here.

Speaking of HighSpeed Internet, I recently came across this article about Japan. At least now I understand part of the reason why they've been able to leap frog America... again. Nothing wrong with competition. But when we deliberately hold ourselves back? Something certainly needs to be done. This is why I'm telling people to contact local Representatives and every Politician until they get a move on.

Another article of interest. Internet pipes in the YouTube Age. Very insightful.

"Unless we ensure an adequate supply of quality bandwidth at reasonable prices, many current and future business models will be stranded, which will have serious implications for economic growth and national competitiveness in the Internet sector," Kleeman writes.


Someone recently posted stating they like to be social and go out, talk with people. I'm fine with that. I do it all the time. However the article very clearly mentions we'll have problems with economic growth without the proper infrastructure. Time to get rid of the buggy whip :-)

One more note. Is Comcast violating the law by filtering P2P?

Many states make it illegal for an individual to impersonate another individual. New York, a state notorious for its aggressive pro-consumer office of the Attorney General, makes it a crime for someone to "[impersonate] another and [do] an act in such assumed character with intent to obtain a benefit or to injure or defraud another." (See: NY Sec. 190.25: Criminal impersonation in the second degree).


Also from the article

Comcast is perfectly within its right to filter the Internet traffic that flows over its network. What it is not entitled to do is to impersonate its customers and other users, in order to make that filtering happen. Dropping packets is perfectly OK, while falsifying sender information in packet headers is not.


I completely agree with this. While I believe they need to manage traffic(QOS: Quality of Services), I'm curious where this would go and if the AG's are looking at investigating the company. I'm curious where the FTC is with investigating the company. It's been many months since I filed a complaint citing unfair business practices. Time for me to follow up.

Monday, August 27, 2007

August 27, 2007

Just a quick note during my lunch hour...

Breaking News!

We've been Slashdotted!

I was wondering why our traffic was up so sharply. Thank goodness we're running this under blogspot otherwise we'd suffer the usual Slashdot effect. Google Rocks! (Yes, I know they aren't perfect but...). I also appreciate the high interest in the story. It's a problem that nobody in my neighborhood knew existed. My neighbors thought they still had "unlimited use for a flat monthly fee". At least that's what the advertisement said when we signed up.

My mail box is pulverized however. So many responses to read through. Please don't take it personally if I don't respond. Believe it or not, I do have my time away from the keyboard despite some opinions to the contrary :-)


Oh and it seems West Jordan will not be joining Utopia. Just received an email from our Mayor. I'm being told there are no plans as the City Council isn't convinced they should join. Citing iProvo's screw ups. Of course there are other cities doing well (Murry, Midvale, West Valley and so on). I'm curious, any ideas on what would convince a City Council we should investigate Fiber to the home?

Please post your thoughts. I'm curious what other's would do short of trying to replace them (It might come to that unfortunately). I really do believe a Fiber Infrastructure would have kept an abusive company such as Comcast from terminating people's account with next to no warning. A single phone call then your gone is poor customer service at best.

Newsflash to Comcast. There will always be a .001% top users list. There will never be a time where they no longer have a .001% top user list. Ever. If it's only .001% then why are there neighbors down the street terminated for heavy usage? One lady with 9 kids around the block received "The Call" and canceled on the spot. She didn't want to deal with the company after hearing of my experience the month before.


I have some new info that's come in about the $200 Billion American's have paid for Fiber to the home. I haven't reviewed it yet but if any of it's verifiable then I'll post it here in the next few days.

Thanks again for your interest and keep spreading the word! Several calls from reporters have come to me and other's unsolicited because of word of mouth!

Chow

Wednesday, August 22, 2007

August 22, 2007

Before I begin. I want to say I really appreciate the high interest and all the comments posted over the last few months. Both Pro and Con. I don't mind a dissenting voice. What a terrible place it would be if we all thought and spoke the same. I would like to say that lately I've received a number of dissenting posts with Adult language in it.

I'm uncomfortable with accepting those posts and haven't figure out how to edit them here (I've looked). If you have an opposing opinion please post but without the vulgarity (FU this and so on). I will reject those posts every time and would like to accept it. Even if I don't agree with it. Thanks!


Now on to our program...


I don't know what to make of it. Comcast says nay, and future ex-Comcast subscribers say yea.

Are they messing with bittorrent? I did find this so I'm willing to bet they are doing something as others have also noticed something going on.

Oh and in response to Comcast's cut/paste bandwidth response, I posted my analysis of their numbers in the February 20th post In an attempt to translate their response into English :-)

Their response makes no sense but I digress. I've already kicked that one around so enjoy!


From the Fedora article

If Comcast is allowed to continue cutting off even one protocol we’ve already lost. Voice your opinion. Contact your local office. Complain. Make some noise. Switch providers.

Until then I’ll be getting these two Comcast connections switched to a competitor. It may be a slower internet (in my area) on DSL, but at least its the whole internet.


I'm afraid it won't matter. I believe we've already shown how the company doesn't address consumer issues. It's bizarre but that's reality.

Comcast has been treating its customers so badly that even Clark can’t believe it. Customers are receiving letters from the company, warning them that if they use their high-speed Internet too much the service will be cut off. But Comcast doesn’t tell people what “too much” means.


It seems change only comes with running it through the courts as in this example. Yes, there are many other's but this one I found particularly interesting. I've wondered why our Attorney General doesn't investigate. Maybe someday (or elect a new one).

For those of you without alternatives I strongly encourage you to speak to your local Government. City Council, the Mayor, your Governor. Everybody. And keep speaking until something is done about it. It's your right and privilege as an American.